Privacy Policy

At KHW Pickles, Spices, and Dry Foods, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.khwkhurak.com, interact with our content, or make a purchase from us.

1. Information We Collect

We may collect:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment details.
  • Non-Personal Information: Browser type, IP address, device information, pages visited.
  • Comments: Data provided in the comments form, your IP address, and browser user agent string for spam detection.
  • Media Uploads: If you upload images, avoid including location data (EXIF GPS) as visitors may download and extract it.

2. Cookies

We use cookies to enhance your browsing experience.

  • If you leave a comment, you may opt in to save your name, email, and website in cookies for convenience (lasts one year).
  • Temporary cookies may be used to check if your browser accepts cookies (no personal data, deleted when browser closes).
  • Login cookies last for two days; screen display choice cookies last for one year. Selecting “Remember Me” keeps your login for two weeks. Logging out removes login cookies.
  • Editing or publishing content sets a cookie with no personal data, expiring after one day.

3. Embedded Content

Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the other website, which may collect data, use cookies, and track your interaction.

4. How We Use Your Information

We use your information to:

  • Process and deliver orders.
  • Communicate order updates and respond to inquiries.
  • Send promotional offers (only if you opt-in).
  • Improve website performance and customer experience.

5. Payment Security

We do not store your complete payment information. All transactions are processed securely through trusted payment gateways with encryption.

6. Who We Share Your Data With

We do not sell or trade your information. We may share it with:

  • Service providers (e.g., delivery partners, payment processors) for fulfilling orders.
  • Legal authorities, if required by law.
  • Automated spam detection services (for comments).

7. How Long We Retain Your Data

  • Comments and metadata are stored indefinitely to recognize and approve follow-ups automatically.
  • Registered users can view, edit, or delete their profile information (except username).
  • Website administrators can also view and edit that information.

8. Your Rights

You may request to:

  • Access, update, or correct your personal information.
  • Receive an exported file of your personal data.
  • Request deletion of your personal data (subject to legal obligations).

9. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.